Refund Policy

At Atlas IPTV, we strive to provide quality streaming services to our customers. This Refund Policy outlines the conditions under which we may issue refunds for our IPTV subscriptions. By purchasing a subscription, you agree to the terms of this policy.

1. Eligibility for Refunds

Due to the digital nature of our IPTV service, refunds are generally not offered except in specific cases. Refunds will only be considered under the following conditions:

Technical Issues: If you experience consistent technical difficulties that prevent you from accessing our service and these issues cannot be resolved by our support team, you may be eligible for a partial or full refund, depending on the circumstances.
Service Not Delivered: If your subscription was not activated or delivered within the promised timeframe, you may be eligible for a full refund.

2. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

Change of Mind: Refunds are not available for customers who change their minds after purchasing a subscription.
Compatibility Issues: It is your responsibility to ensure that our IPTV service is compatible with your device(s) before purchasing. We do not offer refunds for device compatibility issues.
Violations of Terms of Service: Refunds will not be issued if you are found to have violated our Terms of Service, including unauthorized account sharing or other prohibited actions.

3. Refund Process

To request a refund, please contact our support team at support@Atlasiptv.com within [Specify Timeframe, e.g., 7 days] of your purchase date. Please provide details of the issue and any relevant account information.

Upon receiving your request, we will evaluate it and notify you of the outcome. If approved, the refund will be processed to your original payment method within [Specify Refund Timeframe, e.g., 5-10 business days].

4. Cancellation Policy

You may cancel your subscription at any time. However, cancellations will only prevent future charges and will not result in a refund for any remaining period of an active subscription.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of Atlas IPTV following any changes signifies your acceptance of the revised policy.